Hai San Hoang Gia case study
A multi-language ordering system for a seafood restaurant chain
A restaurant operations and ordering system with multi-language support, real-time order tracking, and staff management, deployed across a Vietnamese seafood restaurant chain.
- Multi-language menus
- Live order tracking
- Deployed chain-wide
- Industry
- Restaurants and hospitality
- Product
- Restaurant operations and ordering
- Status
- Live
The challenge
A busy seafood restaurant chain needed orders to reach the kitchen the moment they were placed, and guests who do not read Vietnamese needed to order as easily as everyone else.
The system also had to work the same way in every restaurant in the chain, with staff managed centrally.
What we built
Multi-language ordering
Menus and ordering in more than one language, so every guest can order without help.
Real-time order tracking
Orders move from table to kitchen live, and staff see each order's status as it changes.
Staff management
Staff accounts and roles managed in one place.
Chain-wide rollout
One system deployed across the chain's restaurants.
The package for a project like this
MVP Sprint
Go from idea to a product real users can try.
4-12 weeks · Fixed price
- A scoping workshop that fixes what ships and what waits
- Design, build and launch of the first version
- Weekly demos with the engineers building it
- Production deployment, handover and all code and IP
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